Where there's promise in a new technology, there's also a terrifying dark side. We can certainly envision a day where uncanny-valley-free conversations can be had with systems containing deep institutional knowledge, and where actual problems can be solved, freeing up humans to do more important work (or, at least, freeing up us hapless consumers from the unending purgatory of hold music). IBM's Watson has made astonishing inroads in its ability to integrate institutional knowledge and bring that knowledge to humans, assisting and recommending solutions for problems ranging from cooking recipes to supply chain, and even medical diagnosis. The potential for human-sounding interaction has many positive benefits (don't worry, we'll get to the bad stuff in a bit).Īutomated assistants might actually be able to assist. But it's obvious that this accomplishment has legs. So far, Google isn't promising Duplex as anything other than a disembodied appointment-making robotic friend. In other words, if someone is going to declare the Turing test passed, John Hennessy is credibility incarnate. Just this year, he was given the ACM's prestigious Turing Award for innovation. He holds the IEEE Medal of Honor, the Queen Elizabeth Prize for Engineering (how ironic is that?), and was given a khata by the His Holiness, the 14th Dalai Lama. He was chair of Stanford's computer science department, dean of the school of engineering, and eventually became Stanford's president. Hennessy was part of the Stanford team that pioneered RISC (Reduced Instruction Set Computing) processors, the processor technology inside nearly all smartphones. Before you dismiss this as hype from a guy in a suit, you need to know who Hennessy is, beyond just the chairman of Google's parent company. Also: Google I/O 2018: Key takeaways on Duplex, AI, privacy, AndroidĪlphabet chairman John Hennessy acknowledged this at an I/O talk.
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